McDonald's Vicarage Lane

Reviews about McDonald's Vicarage Lane

• 1 / 5

  By Paul Riseley
  Slow service even though thers 6 to 10 people running about chatting rather than serving.
  The mc d is out of date no auto pay machines
  When I did get served they forgot about my coffees.
  When I sat down to eat the food was warm only reason I never took it back was the que was so long will not go here again.
  December 18, 2016
• 2 / 5

  By david Simkin
  Food ok but staff rude and unwelcoming need to learn and smile
  November 12, 2016
• 3 / 5

  By daffystjob
  It's a McDonalds but at least the food was actually hot and theservice quick and polite.
  September 14, 2016
• 4 / 5

  By Andy Stamp
  Standard maccy D's really. Had a trainee serve me today who did well. Can't beat a sausage bagel
  July 13, 2016
• 5 / 5

  By Gareth Summers
  We arrived here on Friday evening in peak holiday traffic; it was absolutely heaving and so decided to use the drive through. We navigated the car park not expecting a great experience. This was reinforced from the moment we turned the corner to be faced with a backed up queue of seven cars.
  
  However, the queue of cars seemed to be moving quickly. It became apparent why - one of the customer assistants (Connor) was approaching the cars to take the orders and effectively cut down the need to wait for getting to the order point. He was a cheerful and smiled and seemed happy. It had a transformative effect on our experience.
  
  The queue continued to be reduced quickly. The person (annoyingly I can't remember the name) who took our payment again approached the car in order to reduce the waiting time to a minimum. She was again cheerful, happy and friendly. this sort of pro active customer service is unusual and impressive.
  
  When we reached the food delivery hatch the (manager?) was really attentive. It sounds ridiculous but he asked if we had sauces and was helpful with napkins - the attention to detail was really impressive. We can only assume it was his direction to the team which had made the customer experience so slick.
  
  The food was extremely fresh because of the speed at which we'd been moved through the drive in queue and we left happy with our experience.
  
  All in, and particularly under the difficult and busy circumstances, the quality of service at this McDonald's was really impressive. We were quickly able to feed two hungry children.
  
  Thanks ever so much.
  June 22, 2016